Resume
Cornerstone OnDemand
2023 - present
Lead Product Designer
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Spearheaded end-to-end modernization initiatives, leading a cross-functional team of UX, PM, engineering, and research to overhaul platform frameworks and dynamic multi-theme capabilities utilizing design tokens and variables, reducing design-to-code handoff friction by 35%.
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Architected new global search infrastructure and defined unified AI-driven interaction patterns across the platform, cutting average user navigation time by 40% for enterprise workflows.
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Drove design system maturity by establishing robust governance models, streamlined contribution workflows, and component consolidation (modular cards, side drawer navigation), reducing UI component redundancy by 50% and accelerating sprint delivery velocity by 25%.
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Partnered with user research to validate complex design concepts, navigation architectures, and customization frameworks with administrators and enterprise end-users, achieving a 92% task-success rate in usability benchmarks.
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Led and mentored team of designers, overseeing critique and individual development, and ensuring the use of AI-assisted design tools like Claude and ChatGPT to enhance design processes.
Veeva Systems
2018 - 2023
Senior Product Designer
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Led strategic platform redesigns in close partnership with cross-functional stakeholders, improving end-user task efficiency by 28% across complex tablet and mobile environments.
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Scaled and evolved iOS and Windows Design Systems, successfully bringing feature and platform parity to the Windows ecosystem while lowering cross-platform UI bug tickets by 45%.
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Designed and optimized end-to-end user onboarding workflows, significantly improving user adoption by 32% and clarity for critical event-creation features.
Dynatrace
2015 - 2018
Lead UX Designer
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Co-established and maintained a living design system alongside engineering, creating rapid prototypes for new and existing enterprise features.
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Introduced gamification elements into marketing user onboarding flows to drive initial platform engagement.
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Developed a cohesive design language for an internal and customer-facing Community environment, facilitating seamless knowledge-sharing and product collaboration.
Earlier
2009 - 2018
At Garson Design Services (2009–2010), work focused on client website maintenance, print production, budgeting, and end-to-end product lifecycles. Moving to Keynote Systems (2010–2015), the focus shifted heavily to enterprise UI design—creating high-impact digital graphics, UI mockups, and public media assets for corporate web properties, alongside interactive product tutorials for internal teams and clients.
References upon request